Sandeep Rawat
About Sandeep Rawat
Sandeep Rawat is an IT Manager with extensive experience in technical support and network security. He has worked for several companies, including Wipro and DXC Technology, and currently manages IT operations at a confidential organization in the USA.
Current Role as IT Manager
Sandeep Rawat has been serving as an IT Manager at a confidential organization since 2021. In this role, he is responsible for ensuring site reliability and managing network security, infrastructure, and database operations. His expertise includes utilizing Managed Service Provider (MSP) and Remote Monitoring and Management (RMM) tools to enhance IT service delivery and operational efficiency.
Previous Experience in IT Support
Prior to his current position, Sandeep Rawat worked at various organizations in technical support roles. He was a Senior Technical Support Engineer at Wipro from 2010 to 2011 and a Tier 2 Support Engineer at DXC Technology from 2014 to 2016. Additionally, he served as a Senior Engineer - System & Network at Compunnel Software Group, Inc. for six months in 2014 and as a System Network Security Engineer at Excelsoft Technologies Pvt. Ltd. from 2011 to 2014.
Educational Background
Sandeep Rawat has a solid educational foundation in information technology and commerce. He studied at Modern School, achieving a Senior Secondary certificate. He later attended Delhi University, where he earned a Bachelor of Commerce (B.Com.) from 2001 to 2005. He continued his education with a Master's in Information Technology (M.Sc. IT) from 2012 to 2014. Additionally, he completed an A+ certification and a Secondary Examination at Vivek Vihar Model School between 1999 and 2001.
Technical Skills and Expertise
Sandeep Rawat possesses extensive technical skills in managing cloud infrastructure and services, particularly with Azure and Microsoft 365. He has experience in cloud PBX systems, integrating cloud-based phone systems with existing IT infrastructure. He also employs basic automation techniques using tools like Zapier to streamline IT processes and improve productivity.