Suryavanshi Thakur
About Suryavanshi Thakur
Suryavanshi Thakur is a Senior Project Coordinator with over 12 years of experience in IT Service Management and team leadership. He holds a Bachelor of Commerce degree from Singhania University and specializes in process optimization and service excellence.
Current Role as Senior Project Coordinator
Suryavanshi Thakur currently serves as a Senior Project Coordinator at a confidential organization in Navi Mumbai, Maharashtra, India. In this role, he focuses on process optimization and service excellence, leveraging his extensive experience to streamline operations and enhance efficiency. He has been with the company since 2022, contributing to various projects and initiatives aimed at improving service delivery.
Professional Experience in IT Service Management
Suryavanshi Thakur has over 12 years of experience in IT Service Management, customer service, and team management. His career includes significant roles such as Project Team Lead at VOLTRON ELECTRONIC EQUIPMENTS PRIVATE LIMITED from 2016 to 2019, and Senior Team Lead at Precision Infomatic (M) Private Limited from 2020 to 2021. His background also includes positions as a Desktop Engineer at Net Connect Pvt Ltd and a Customer Support Engineer at Ashtech Infotech (India) Pvt Ltd.
Educational Background and Qualifications
Suryavanshi Thakur holds a Bachelor of Commerce (BCom) degree from Singhania University, where he studied Business/Commerce, General. He also possesses an ITIL certification, which demonstrates his expertise in IT Service Management and his commitment to maintaining high standards in service delivery.
Specializations and Skills
Suryavanshi Thakur specializes in process optimization, service excellence, and team leadership. His skill set is focused on streamlining operations and improving efficiency within organizations. He has a proven track record of delivering high-quality service and driving customer satisfaction, making him a valuable asset in any service delivery or IT operations role.