Jeff Daum
About Jeff Daum
Jeff Daum is a Group Manager of Coaching & Development at Configura, where he has worked since 2020. He has extensive experience in instructional design and organizational development, holding a Master's Degree in Organizational Learning and Development.
Work at Configura
Jeff Daum has been serving as the Group Manager of Coaching & Development at Configura since 2020. In this role, he is responsible for overseeing coaching initiatives and development programs within the organization. His position is based in the Grand Rapids Metropolitan Area, where he has contributed to enhancing employee performance and training effectiveness for four years.
Previous Employment History
Prior to his current role at Configura, Jeff Daum held several positions in instructional design and organizational development. He worked at SDI Consulting as an Instructional Design Consultant from 2017 to 2018. Jeff also had a tenure at BDO USA, LLP, where he served as an Instructional Design Specialist in various capacities from 2018 to 2020. His earlier experience includes roles at Fifth Third Bank and Lake Michigan Credit Union, where he focused on organizational development and relationship management.
Education and Expertise
Jeff Daum holds a Master's Degree in Organizational Learning and Development from Western Michigan University, which he completed from 2011 to 2013. He also earned a Bachelor's Degree in Communication from Grand Valley State University, studying there from 2001 to 2005. His educational background supports his expertise in performance gap analysis and the creation of training materials across various industries.
Skills and Competencies
Jeff Daum possesses a range of skills that include Sales, Management, Customer Experience, and Professional Services. His expertise in executing performance gap analysis allows him to identify training needs effectively. He has a proven track record in developing impactful training programs tailored to meet the specific needs of organizations.
Background in Media
In addition to his roles in corporate environments, Jeff Daum has experience in the media industry. He worked as a Part-Time Producer/On-Air at iHeartMedia from 2007 to 2016, contributing to various radio stations in the Greater Grand Rapids area. This experience adds a unique dimension to his professional background.