John Brick
About John Brick
John Brick is a CET Designer Support Analyst, Catalogue Trainer, and Project Manager at Configura, where he has worked since 2015. He has a background in computer information systems and previously held positions at VSF Transportation and Anderson Merchandisers.
Work at Configura
John Brick has been employed at Configura since 2015, serving in multiple roles including CET Designer Support Analyst, Catalogue Trainer, and Project Manager. In his current position, he is responsible for training partner users on how to integrate their catalogues into the CET Designer platform. He also plays a key role in troubleshooting and testing new upgrades and enhancements to the CET Designer program. Additionally, he communicates identified software issues to the development team for resolution and generates reports from the call-tracking system to analyze customer interactions and support efficiency.
Previous Experience at VSF Transportation
Before joining Configura, John Brick worked at VSF Transportation as an IS Associate from 2013 to 2015. During his two-year tenure, he contributed to various information systems projects and supported the organization in enhancing its technological capabilities.
Experience at Anderson Merchandisers
In 2013, John Brick worked as a Merchandising Specialist at Anderson Merchandisers for a period of four months. This role involved responsibilities related to merchandising and product placement, contributing to the overall effectiveness of the company's retail strategies.
Education and Expertise
John Brick earned a Bachelor's degree in Computer Information Systems from Ferris State University, where he studied from 2008 to 2013. His educational background provides him with a solid foundation in technology and information systems, which he applies in his current roles at Configura.