Rachel Gill
About Rachel Gill
Rachel Gill serves as the Program Manager of User Training at Configura, a position she has held since 2023. She has extensive experience in training and support roles within the company and a background in design and communications.
Work at Configura
Rachel Gill has been serving as the Program Manager of User Training at Configura since 2023. In this role, she oversees user training initiatives and ensures effective training programs are in place. Prior to this position, she held several roles at Configura, including Principal Training Specialist from 2022 to 2023, Senior Training and Support Specialist from 2021 to 2022, and Training and Support Specialist from 2020 to 2021. Her extensive experience at Configura highlights her commitment to enhancing user training and support.
Education and Expertise
Rachel Gill holds a Bachelor's Degree in Interior Design from Kendall College of Art and Design, which she completed from 2011 to 2015. Additionally, she studied Graphic Communications at Newaygo County Career Tech Center from 2008 to 2010. She also attended Grand Valley State University for a year, focusing on Art and Design. Her educational background provides a strong foundation for her roles in training and support within the design and technology sectors.
Background
Before joining Configura, Rachel Gill worked at Nucraft Furniture as a Workplace Design Specialist from 2016 to 2019, where she contributed to workplace design projects. She also served as an AutoCAD Intern at Nucraft Furniture for four months in 2015. Earlier in her career, she worked as a server at Chili's from 2012 to 2016, gaining customer service experience. Additionally, she worked as a Revit Tutor at Kendall College of Art and Design for one month in 2015.
Professional Journey
Rachel Gill's professional journey includes a progression of roles focused on training and support. Starting as a Training and Support Specialist at Configura, she advanced to Senior Training and Support Specialist, then to Principal Training Specialist. Her current position as Program Manager of User Training reflects her growth and expertise in user education. Her experience at Nucraft Furniture further complements her training background, showcasing her versatility in both design and training environments.