Timothy Altimus
About Timothy Altimus
Timothy Altimus serves as a Support Manager at Confluence, where he has worked since 2014. He has a strong educational background in Telecommunications and Information Systems, and he leads a diverse team while developing new employees into effective problem solvers.
Work at Confluence
Timothy Altimus has served as Support Manager at Confluence since 2014. In this role, he collaborates with the development team and the project management office to ensure support readiness. His responsibilities include leading a diverse team, fostering growth, and enhancing efficiency within the support department. He also plays a crucial role in developing new employees into knowledgeable and independent problem solvers.
Education and Expertise
Timothy Altimus holds a Master's degree in Telecommunications from the University of Pittsburgh, where he studied from 2003 to 2005. Prior to that, he earned a Bachelor's degree in Information Systems from Mercyhurst College, studying from 1999 to 2002. His educational background provides a strong foundation for his technical expertise, which includes database maintenance, network troubleshooting, server and desktop support, application support, and scripting.
Background
Timothy Altimus has over a decade of experience in the support management field, primarily in the Greater Pittsburgh Area. His career at Confluence has been marked by his commitment to team development and operational efficiency. He has a proven track record of generating and reporting performance metrics to senior management, ensuring that the support team meets organizational goals.
Achievements
In his role as Support Manager, Timothy Altimus has successfully led initiatives that focus on team growth and efficiency. He has developed training programs that equip new employees with the skills needed to become reliable problem solvers. His broad technical knowledge has contributed to the overall effectiveness of the support team at Confluence.