Tom Goodman
About Tom Goodman
Tom Goodman is a Senior IT Support Specialist currently employed at Confluence since 2021. He has over eight years of experience in IT support roles, having previously worked at StepStone, Scripps Networks Interactive, and Vibrant Media.
Current Role at Confluence
Tom Goodman has been employed at Confluence as a Senior IT Support Specialist since 2021. In this role, he is responsible for providing advanced technical support and solutions to ensure the smooth operation of IT systems. His expertise contributes to the overall efficiency of the IT department, addressing complex issues and enhancing user experience.
Previous Experience at StepStone
Before joining Confluence, Tom Goodman worked at StepStone as an IT Support Analyst from 2015 to 2021. During his six years at StepStone, he developed skills in troubleshooting, system maintenance, and user support. His role involved resolving technical issues and assisting users with various IT-related inquiries.
Experience at Scripps Networks Interactive
Tom Goodman served as an IT Support Engineer at Scripps Networks Interactive for 11 months in 2014 and 2015. Based in London, United Kingdom, he provided technical support and solutions, ensuring that IT systems operated effectively. His experience at Scripps Networks Interactive helped him refine his technical skills and customer service abilities.
Early Career at Vibrant Media
Tom Goodman began his career in IT as a Junior IT Support Engineer at Vibrant Media, where he worked for 11 months from 2013 to 2014. In this entry-level position, he gained foundational experience in IT support, assisting with troubleshooting and maintenance of IT systems.
Education and Training
Tom Goodman studied at Canon Palmer, where he acquired essential knowledge and skills relevant to his career in IT support. His educational background laid the groundwork for his subsequent roles in the IT industry, enabling him to effectively address technical challenges.