Valentina Santilli

Business/Sales Operations Manager @ Confluence

About Valentina Santilli

Valentina Santilli is a Business/Sales Operations Manager at Confluence in London, England, where she has worked since 2017. She has a background in project management, data analytics, and team training, with previous experience at companies such as UBS, Accenture, and Michael Page International.

Work at Confluence

Valentina Santilli has been employed at Confluence as a Business/Sales Operations Manager since 2017. In this role, she operates from London, England, and has accumulated seven years of experience in the position. Her responsibilities include acting as an advisor to the Delta Executive Committee on various operational matters, including sales pipeline management, revenue flow, client queries, and system usage. She also facilitates training for team members and new joiners, promoting knowledge of new procedures.

Previous Experience

Prior to her current role, Valentina Santilli worked at several organizations. She served as a Recruiter at Michael Page International for six months in 2012 in Rome, Italy. Following this, she was an Executive Assistant at Accenture from 2013 to 2015, also in Rome. She then transitioned to UBS, where she worked as an Executive Assistant from 2015 to 2017 in London. These roles provided her with a diverse background in operations and support functions.

Education and Expertise

Valentina Santilli completed her high school education at L.S.S. F. Enriques, where she studied Mathematics and Computer Science from 2001 to 2006. She later attended Università degli Studi di Roma Tre, earning a Master's Degree in Law from 2006 to 2011. Her educational background supports her expertise in business operations and project management.

Project Management and Strategic Initiatives

In her role at Delta, Valentina Santilli facilitated the extraction of Delta from UBS by supporting stakeholders as a project manager on multiple strategic projects. She has developed processes aimed at improving business operations, focusing on eliminating blockers and duplication of work while establishing key performance indicators (KPIs). Additionally, she builds data analytics and metrics to provide insights into sales pipeline and revenue flow.

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