Jared S.

Computer Support Specialist 2/3 @ Congressional Budget Office

About Jared S.

Jared S. is a Computer Support Specialist 2/3 at the Congressional Budget Office, where he has worked since 2022. He has extensive experience in IT support and system administration, having held various roles at organizations such as the U.S. House of Representatives and USPTO.

Work at Congressional Budget Office

Jared S. has been employed at the Congressional Budget Office as a Computer Support Specialist 2/3 since 2022. In this role, he provides technical support and assistance to ensure the smooth operation of computer systems and networks within the organization. His responsibilities include troubleshooting hardware and software issues, maintaining IT infrastructure, and supporting users in their technical needs.

Previous Experience in IT Support

Before joining the Congressional Budget Office, Jared S. held various positions in IT support. He worked as a Senior Desktop Support Specialist at NeighborWorks America from 2019 to 2022, where he managed desktop environments and provided technical assistance. Prior to that, he served as a System Administrator at the U.S. House of Representatives from 2017 to 2019, focusing on system maintenance and user support. His extensive background includes roles at USPTO as an IT Specialist for 11 years and as a Microcomputer Repair Technician at Micro Center.

Early Career in Technical Support

Jared S. began his career in technical support with positions that laid the foundation for his expertise. He worked as a Macintosh/PC Service Representative at Boat America Corporation in 2003 and as a Sales Associate at Best Buy for a brief period. His early experience included a role as a Microcomputer Repair Technician at Micro Center from 2002 to 2004, where he developed skills in hardware repair and customer service.

IT Specialist Role at USPTO

At the United States Patent and Trademark Office (USPTO), Jared S. worked as an IT Specialist from 2005 to 2016. In this capacity, he was responsible for managing IT systems and providing support to users. His tenure at USPTO contributed significantly to his knowledge and experience in information technology, preparing him for subsequent roles in the field.

Transition to Senior IT Roles

Jared S. transitioned to senior IT roles, including a position as a Senior IT Support Analyst at ByteCubed in 2016. This role lasted for five months and involved providing advanced technical support and solutions. His career trajectory reflects a steady progression from entry-level positions to more senior roles, showcasing his growth and expertise in the IT support sector.

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