Diana Brooks
About Diana Brooks
Diana Brooks is a Benefit Verification Specialist at ConnectiveRx, where she has worked since 2019. She has a background in dental assisting and psychology, along with expertise in advanced dental technologies and a commitment to patient relations and community service.
Work at ConnectiveRx
Diana Brooks has been employed at ConnectiveRx as a Benefit Verification Specialist since 2019. In this role, she is responsible for verifying patient benefits and ensuring that clients receive accurate information regarding their healthcare coverage. Her work supports the overall mission of ConnectiveRx to streamline access to medications and improve patient outcomes.
Education and Expertise
Diana Brooks studied at Tri-State Business Institute, where she focused on Dental Assisting and achieved the Certified Dental Assistant designation from 2008 to 2009. She also studied Psychology at Penn State Erie, The Behrend College from 1999 to 2003. Her expertise includes the use of advanced technologies such as CBCT Scan and iTero Intraoral Scanner for 3D digital imaging, particularly in relation to Invisalign treatment.
Background
Diana Brooks has cultivated strong relationships with multiple vendors and local affiliates throughout her career. She has experience in using CAD/CAM technology for Cerec Design, which enhances her capabilities in dental assisting. Additionally, she has developed strong patient relations by providing high-level customer service and advising patients on treatment plans.
Achievements
Diana has actively participated in community service by volunteering at Pittsburgh health fairs and charity events, focusing on promoting health education. She has completed advanced professional development through Fortune Management and has ensured compliance with OSHA, HIPAA, and Infection Control standards through continuing education from 2009 to 2018.
Technical Proficiencies
Diana Brooks is proficient in using various dental technologies, including the Philips Sonicare Diamond Clean Smart Electric toothbrush and the Opalescence Advanced Tooth Whitening system. She also utilizes VELscope for oral cancer screening, demonstrating her commitment to patient care and safety.