Karen Barrett
About Karen Barrett
Karen Barrett is a Customer Care Representative with extensive experience in insurance verification and claims handling. She has worked in various roles, including a 28-year tenure as a Claims Specialist at State Farm Insurance and a brief period as a Substitute Teacher at Garfield Public Schools.
Current Role at ConnectiveRx
Karen Barrett serves as a Customer Care Representative at ConnectiveRx, a position she has held since 2018. In this role, she focuses on verifying insurance coverage for clients, ensuring that all processes comply with company standards and applicable laws. Her responsibilities include conducting thorough research in fast-paced environments to identify and contact relevant parties, which enhances the efficiency of customer care operations.
Previous Experience at State Farm Insurance
Before joining ConnectiveRx, Karen Barrett worked at State Farm Insurance as a Claims Specialist for 28 years, from 1988 to 2016. During her tenure, she developed a strong track record of handling insurance claims efficiently. Her extensive experience in the insurance industry has equipped her with valuable skills in claims management and customer service.
Experience in Education
Karen Barrett briefly worked as a substitute teacher at Garfield Public Schools from 2017 to 2018. This role allowed her to engage with students and contribute to the educational environment in Garfield, NJ, for a period of eight months. Her experience in education complements her customer service skills, showcasing her versatility in various professional settings.
Education and Qualifications
Karen Barrett earned a Bachelor's degree in Business Administration and Management from William Paterson University of New Jersey. Her educational background provides her with a solid foundation in business principles, which she applies in her current role in customer care and her previous positions in the insurance industry.