Kim Pendergast
About Kim Pendergast
Kim Pendergast is a QC Specialist at ConnectiveRx, where she has worked since 2019. She has a background in data analytics and quality control, with previous roles at ConnectiveRx, Walgreens Specialty Pharmacy, and H&R Block.
Current Role as QC Specialist
Kim Pendergast has been working as a QC Specialist at ConnectiveRx since 2019. In this role, she focuses on ensuring quality control processes are adhered to within the organization. Her responsibilities include utilizing internal data to meet client quality objectives and drive continuous improvement initiatives. Pendergast's expertise in quality control contributes to the overall effectiveness of ConnectiveRx's operations.
Previous Experience at ConnectiveRx
Prior to her current position, Kim Pendergast held multiple roles at ConnectiveRx. She worked as a Benefit Verification Specialist from 2017 to 2018, where she was responsible for verifying patient benefits. Following this role, she served as a Case Manager from 2018 to 2019, assisting patients with their care management needs. In these positions, she developed presentations to showcase improvement successes and identify further opportunities for the organization.
Background in Pharmacy and Support Roles
Before joining ConnectiveRx, Kim Pendergast gained valuable experience in the pharmacy sector. She worked at Walgreens Specialty Pharmacy, LLC as a Patient Care Coordinator from 2015 to 2016 and as an Insurance Verification Specialist from 2016 to 2017. Additionally, she spent four years at H&R Block from 1994 to 1998 in various roles, including District Technical Support and Quality Control Supervisor. This diverse background has equipped her with a strong foundation in client support and quality assurance.
Education and Training
Kim Pendergast completed her secondary education at Montour High School, where she studied from 1973 to 1977. This educational background laid the groundwork for her subsequent career in quality control and client support within the healthcare and financial sectors.
Data Analytics and Continuous Improvement
In her current role and previous positions, Kim Pendergast utilizes data analytics to foster a culture of continuous improvement at ConnectiveRx. By analyzing data trends, she identifies areas for enhancement and implements strategies to improve service delivery. Her contributions as a subject matter expert in quality objectives have been instrumental in advancing the organization’s goals.