Rebecca Borland
About Rebecca Borland
Rebecca Borland is a Case Manager at ConnectiveRx with extensive experience in pharmacy benefit management and patient advocacy. She has held various roles in customer service, management, and instructional design across several organizations in the Greater Pittsburgh Area.
Work at ConnectiveRx
Rebecca Borland has been employed at ConnectiveRx as a Case Manager since 2020. In this role, she focuses on patient advocacy, particularly for specialty pharmaceuticals. Her responsibilities include supporting patients with complex medication needs and ensuring they receive the necessary assistance throughout their treatment journey. This position allows her to leverage her expertise in Pharmacy Benefit Management.
Previous Employment Experience
Prior to her current role, Rebecca Borland held various positions in the healthcare and retail sectors. She worked at Blackburns Physicians Pharm as a Customer Service Representative for nine months in 2020. From 1996 to 2006, she served as the Business Manager for Clinique Cosmetics at Macy's in Pittsburgh. Additionally, she has experience as a Customer Care Representative at PharmaCare and as a Membership Coordinator at Alle Kiski Strong Chamber.
Education and Expertise
Rebecca Borland earned her Bachelor of Arts degree in English from Thiel College, where she studied from 1992 to 1996. She possesses expertise in Pharmacy Benefit Management, which involves managing prescription drug benefits for various payers. Her skills also include Instructional Design, Document and Database Management, and experience in patient advocacy for specialty pharmaceuticals.
Professional Development and Leadership
Rebecca participated in the Leadership Alle-Kiski Valley program from 2018 to 2019. This experience contributed to her professional development and leadership skills. Throughout her career, she has been involved in Special Projects, demonstrating her ability to manage and execute complex tasks beyond her regular duties.
Career Progression
Rebecca Borland's career has spanned various roles in customer service, management, and healthcare. She worked at CVS Caremark in multiple capacities, including as an Analyst in Curriculum Documentation and as a Training Specialist. Her tenure at Lash Group as a Special Projects Liaison further highlights her diverse skill set and adaptability in different work environments.