Shonnette Miller
About Shonnette Miller
Shonnette Miller is a Senior Claims Specialist at ConnectiveRx, with a background in customer service and claims processing spanning over a decade. She has held various roles at Horizon Blue Cross Blue Shield of New Jersey and ConnectiveRx, contributing to her expertise in the field.
Work at ConnectiveRx
Shonnette Miller currently serves as a Sr. Claims Specialist at ConnectiveRx, a role she has held since 2021. In this position, she is responsible for managing claims processes and ensuring efficient service delivery. Prior to this role, she worked as a Customer Care Associate at ConnectiveRx from 2019 to 2021, where she developed skills in customer service and claims management.
Previous Experience at Horizon Blue Cross Blue Shield of New Jersey
Before joining ConnectiveRx, Shonnette Miller worked at Horizon Blue Cross Blue Shield of New Jersey. She served as a Senior Call Center Associate from 2016 to 2018, where she handled complex customer inquiries. Prior to that, she was a Customer Service Representative from 2013 to 2016, providing support and assistance to members.
Background in Claims Processing
Shonnette Miller began her career in claims processing at Workforce Opportunity Services, where she worked as a Claims Processor from 2012 to 2013. This role provided her with foundational knowledge in claims management and customer service.
Education and Expertise
Shonnette Miller studied at Rutgers, The State University of New Jersey-Newark, where she earned a certificate in Data Management from 2011 to 2013. This educational background has equipped her with skills relevant to data handling and analysis in her professional roles.