Tori Williams
About Tori Williams
Tori Williams is a Benefits Verification Specialist at ConnectiveRx in Pittsburgh, Pennsylvania, where she has worked since 2021. She has a diverse background in various support roles and holds a Bachelor's Degree in Psychology from Carlow University.
Work at ConnectiveRx
Tori Williams has been employed at ConnectiveRx as a Benefits Verification Specialist since 2021. In this role, she utilizes her expertise to assist clients in navigating the complexities of benefits verification. Her responsibilities include collaborating with various teams through the Operation system to identify and resolve issues, thereby enhancing customer satisfaction. Tori's experience in this position contributes to the overall efficiency and effectiveness of the services provided by ConnectiveRx.
Previous Employment Experience
Before her current role, Tori Williams worked in various capacities that provided her with a diverse skill set. She served as a Patient Support Specialist at ConnectiveRx from 2020 to 2021, where she supported patients in accessing necessary resources. Her earlier roles include Direct Care Staff at Mainstay Life Services in 2017, Community Support Specialist at Barber National Institute from 2019 to 2020, and Dietary Aide at Presque Isle Rehab & Nursing Center from 2010 to 2014. These positions have equipped her with valuable experience in customer service and patient care.
Education and Expertise
Tori Williams earned her Bachelor’s Degree in Psychology from Carlow University, where she studied from 2013 to 2017. During her undergraduate studies, she also minored in Public Policy and Creative Writing. This educational background provides her with a strong foundation in understanding human behavior and effective communication, which are essential in her current role in benefits verification.
Career Development
Tori's career development includes a range of roles that have contributed to her professional growth. She began her career as a Receptionist and Dietary Aide at Presque Isle Rehab & Nursing Center, followed by positions at Carlow University as a Library Assistant and Phone Operator. Her experience at Amazon as a Part-Time Sortation Associate and her work in direct care roles have further diversified her skill set, preparing her for her current responsibilities at ConnectiveRx.