Victor E.
About Victor E.
Victor E. is a Pharmaceutical Case Manager at ConnectiveRx, where he has worked since 2020. He has extensive experience in patient advocacy and care coordination, having held various roles in the healthcare sector, particularly in the Greater Pittsburgh Area.
Work at ConnectiveRx
Victor E. has been employed at ConnectiveRx as a Pharmaceutical Case Manager since 2020. In this role, he focuses on managing the Care Coordination process within his assigned territory. His responsibilities include conducting patient enrollment activities and determining patient eligibility for various pharmaceutical programs. He also performs complex insurance reimbursement activities, which encompass benefits investigation and prior authorization, ensuring that patients receive the necessary support for their medication needs.
Previous Experience in Healthcare
Prior to his current role, Victor E. held several positions at Gateway Health. He served as the Lead Customer Service Representative for Highmark Health Options from 2017 to 2019, where he managed customer service operations. Earlier in 2017, he worked as an Outreach Representative for five months, and from 2015 to 2017, he was a Bilingual Customer Service Representative. Additionally, he worked at Lash Group as a Bilingual Patient Care Coordinator for seven months in 2014. These roles contributed to his expertise in patient advocacy and effective communication with stakeholders.
Education and Expertise
Victor E. studied at the University of Pittsburgh, where he earned a Bachelor of Arts in Social Sciences from 2017 to 2022. His educational background complements his professional experience in healthcare, particularly in managing patient needs and navigating complex healthcare systems. His expertise includes reporting Adverse Events (AE) in accordance with standard operating procedures, which is critical in maintaining patient safety and compliance.
Patient Advocacy and Communication Skills
In his professional capacity, Victor E. serves as a patient advocate, ensuring that patient needs are met through effective communication with various stakeholders. His role involves collaborating with healthcare providers, insurance companies, and patients to facilitate access to necessary medications and services. His ability to navigate the complexities of healthcare systems enhances his effectiveness in advocating for patients.