Viviane G.
About Viviane G.
Viviane G. is a Senior Operations Analyst with extensive experience in various industries, including financial services, insurance, healthcare, and telecommunications. She has held multiple roles in project management and consulting across several companies and countries, showcasing her adaptability and strong communication skills.
Work at ConnectiveRx
Currently, Viviane G. serves as a Senior Operations Analyst at ConnectiveRx, a role she has held since 2023. Prior to this position, she worked as a Senior Implementation Project Manager at the same company, starting in 2021. In these roles, she has contributed to various projects aimed at improving operational efficiencies and client satisfaction. Her experience at ConnectiveRx reflects her commitment to enhancing business processes within the healthcare sector.
Previous Experience in Business Consulting
Viviane G. has a diverse background in business consulting, having worked at SDLC Partners, L.P. as a Senior Consultant from 2019 to 2020. She also held the position of Enterprise Portfolio Analyst at MassMutual Financial Group from 2014 to 2016 and served as a Business Project Manager at Cigna in 2011. Her roles in these organizations involved strategic planning and project management, contributing to her extensive experience in the financial services and insurance industries.
Education and Expertise
Viviane G. holds a Bachelor of Fine Arts in Graphic Design from The University of Connecticut, where she studied from 1986 to 1990. She also achieved a Post Graduate Diploma in Design from the University of Technology, Sydney, in 1993. Her educational background, combined with her extensive work experience, has equipped her with skills in process mapping and project management, enabling her to implement efficient business processes.
Background in Telecommunications and Customer Service
Viviane G. has significant experience in the telecommunications sector, having worked as a Sales Manager at Telstra from 1995 to 1997 and as a Manager of Customer Service at Ericsson Telecommunications Pte. Ltd. from 1997 to 1999. These roles provided her with insights into customer service management and operations within a global context, further enhancing her ability to work with multi-national teams.
Language Proficiency and Communication Skills
Viviane G. is proficient in both English and French, which enhances her ability to communicate effectively in diverse environments. This language proficiency supports her work with multi-national teams across the US, Canada, and Australia, facilitating collaboration and project success in various cultural contexts.