William F.
About William F.
William F. serves as the Sr. Director of IT Quality Assurance at ConnectiveRx, where he has implemented a hybrid testing approach and leads a diverse team. He has extensive experience in quality assurance, having held various roles at organizations such as the United States Golf Association and Dow Jones.
Work at ConnectiveRx
William F. serves as the Sr. Director of IT Quality Assurance at ConnectiveRx, a role he has held since 2022. In this position, he has transitioned the testing approach from predominantly manual efforts to a hybrid model that incorporates both manual and automated testing. He initiated an automated testing program in 2023 and implemented a Sprint/Pod team structure within the IT Quality Assurance organization. William leads a diverse team of Quality Assurance professionals, which includes onshore, nearshore, and offshore members. He also participates in the validation of Sparta systems for GxP compliance and oversees the Quality Event Lead responsibilities for the CAPA Process.
Previous Experience at USGA
William F. worked at the United States Golf Association (USGA) from 2016 to 2022. He held the position of Manager, Software Quality Assurance for two years before advancing to Director, Software Quality Assurance, where he served for four years. During his tenure at USGA, he was responsible for overseeing software quality assurance processes and ensuring the reliability of software products. His experience at USGA contributed to his expertise in quality assurance within the sports industry.
Career Background in Quality Assurance
William F. has extensive experience in quality assurance across various organizations. Before his time at USGA, he worked as a Quality Assurance Manager at iCIMS for one year and held multiple roles at Dow Jones from 2000 to 2015, including Team Lead for Product Testing and Manager of Quality Assurance. Earlier in his career, he served as a System Tester at Datanomics. This diverse background has equipped him with a comprehensive understanding of quality assurance practices and methodologies.
Education and Expertise
William F. studied Electrical Engineering at The College of New Jersey, where he earned a Bachelor of Science in Electrical Engineering (BSES) from 1991 to 1993. Prior to that, he obtained an Associate of Science (A.S.) in Electrical Engineering Technology from Middlesex College from 1989 to 1991. His educational background in engineering has provided him with a solid foundation for his career in IT quality assurance.