William Jimenez
About William Jimenez
William Jimenez is an Associate in Customer Care at ConnectiveRx, where he has worked since 2019. He transitioned from a military career in the US Navy to civilian roles, gaining valuable communication and management skills along the way.
Work at ConnectiveRx
William Jimenez has been employed at ConnectiveRx as an Associate in Customer Care since 2019. In this role, he is responsible for providing support and assistance to customers, ensuring their needs are met effectively. His experience in customer care has been enhanced by his previous roles, allowing him to develop strong communication skills that are essential in this field.
Previous Experience in Customer Care
Prior to his current position, William Jimenez worked at JPMorgan Chase & Co. as a PCB for seven months in 2019. He also served as a Marketing Coordinator and Sales Representative at Bokara Rug Company from 2017 to 2019. These roles contributed to his understanding of customer service and sales, further preparing him for his current responsibilities.
Military Background
William transitioned from a military career to a civilian role in customer care. He served in the US Navy as an Engineman from 2010 to 2014. His military experience provided him with management, team building, and communication skills, which are applicable in his current role. This background has equipped him with a unique perspective on teamwork and operational efficiency.
Education and Expertise
William Jimenez studied at Berkeley College, where he earned a Bachelor's degree in Business Administration and Management from 2014 to 2017. His academic background has provided him with a solid foundation in business principles, which he applies in his professional endeavors. His education complements his practical experience in customer care and management.
Internship Experience
Before his current career, William gained valuable experience as a Human Resources Intern at Catholic Charities from 2016 to 2017 in the Greater New York City Area. This internship allowed him to develop skills in human resources and organizational communication, further enhancing his capabilities in customer care and team collaboration.