John Paulin
About John Paulin
John Paulin serves as the Senior Manager of System Engineering at Connectria, where he has worked since 2021. He has a background in IT service management and holds a Bachelor's degree in Religion/Religious Studies from Oakland City University.
Work at Connectria
John Paulin has been employed at Connectria since 2020. He currently holds the position of Sr. Manager of System Engineering, a role he has occupied since 2021. In this capacity, he oversees system engineering operations, ensuring effective service delivery and management. Prior to his current title, he served as Manager of Microsoft Technologies, where he focused on enhancing Microsoft-related services. His tenure at Connectria spans over three years, contributing to the company's IT service management initiatives.
Education and Expertise
John Paulin earned a Bachelor's degree in Religion/Religious Studies from Oakland City University, where he studied from 2003 to 2007. His educational background complements his professional expertise in IT service management (ITSM). He specializes in service delivery, emphasizing project management, vendor management, and change management. This combination of education and expertise supports his strategic leadership capabilities in diverse business environments.
Background
Prior to his current roles at Connectria, John Paulin gained experience in various positions within the IT sector. He worked as a Technical Support Engineer at Pinnacle Computer Services from 2014 to 2016. He also served as a Senior System Engineer at ARCO Construction Company, Inc. from 2018 to 2020. His earlier career includes a position as a Hardware Specialist at Computers Plus from 2013 to 2014. This diverse background has equipped him with a broad understanding of technology and systems engineering.
Achievements
John Paulin has developed strategic leadership skills throughout his career, particularly in IT service management. His roles have involved overseeing complex projects and managing vendor relationships, contributing to improved service delivery in each organization he has been part of. His experience in both managerial and technical roles has positioned him to effectively lead teams and drive operational success.