Hugo Pham
About Hugo Pham
Hugo Pham is an Application Support Analyst at Constellation1, where he has worked since 2018. He holds a Bachelor of Science in Computer Information Systems from California State Polytechnic University-Pomona and previously worked at Razer Inc. as an Advanced Product Support Specialist.
Work at Constellation1
Hugo Pham has been employed at Constellation1 since 2018, serving as an Application Support Analyst. He is based in Aliso Viejo, California. In this role, he is responsible for providing technical support and troubleshooting assistance for applications used within the organization. His experience in this position spans over six years, contributing to the efficiency and functionality of the company's software solutions.
Previous Experience at Razer Inc.
Prior to his current role, Hugo Pham worked at Razer Inc. as an Advanced Product Support Specialist from 2015 to 2018. During his three years at Razer, he focused on providing high-level support for advanced product issues, enhancing customer satisfaction through effective problem resolution. His experience at Razer equipped him with valuable skills in technical support and customer service.
Education and Expertise
Hugo Pham earned a Bachelor of Science degree in Computer Information Systems from California State Polytechnic University-Pomona. This educational background provided him with a solid foundation in information technology and systems management, which he applies in his current role as an Application Support Analyst.
Professional Background
Hugo Pham has built a career in technical support and application management. His professional journey includes significant roles at both Constellation1 and Razer Inc., where he developed expertise in troubleshooting, customer service, and product support. His work experience reflects a commitment to enhancing user experiences through effective technical solutions.