Ritvik Nautiyal
About Ritvik Nautiyal
Ritvik Nautiyal is a Business Analyst at ConsultAdd Inc in Pune, Maharashtra, India, where he has worked since 2022. He holds a Bachelor of Technology in Applied Petroleum Engineering and has experience in Salesforce solutions and project management.
Work at ConsultAdd
Ritvik Nautiyal has been employed at ConsultAdd Inc as a Business Analyst since 2022. In this role, he focuses on creating reporting and dashboard solutions using Salesforce Lightning Experience, which provide real-time insights into key performance indicators for sales and service teams. His responsibilities also include acting as a liaison between business stakeholders and Salesforce implementation teams, ensuring clear communication of requirements and expectations.
Previous Internships
Prior to his current role, Ritvik Nautiyal gained valuable experience through several internships. He worked at Oil and Natural Gas Corporation Ltd as a Project Intern from 2020 to 2021, and completed internships at Caliche and Sunreeja Oil and Gas Pvt Ltd in 2021. Additionally, he served as a Management Trainee Engineer Intern at ConsultAdd Inc for five months in 2022, further enhancing his skills in business analysis and project management.
Education and Expertise
Ritvik Nautiyal holds a Bachelor of Technology (BTech) degree in Applied Petroleum Engineering with Gas Specialization from the University of Petroleum and Energy Studies (UPES), which he completed from 2018 to 2022. His educational background provides him with a strong foundation in engineering principles, which he applies in his current role as a Business Analyst.
Salesforce Solutions Development
In his role at ConsultAdd, Ritvik Nautiyal has developed and implemented case escalation rules to streamline the support process, contributing to improved customer satisfaction. He engages with Salesforce administrators, developers, and architects to translate business requirements into technical solutions, ensuring that the Salesforce applications are optimized for performance and usability.
System Assessments and Enhancements
Ritvik conducts regular system assessments of Salesforce applications and recommends enhancements to maximize their value. His proactive approach helps in identifying areas for improvement and ensures that the tools used by sales and service teams are effective and aligned with business goals.