Jill Roberts
About Jill Roberts
Jill Roberts is a Client Success Manager at ConsumerAffairs, where she has worked since 2016. She studied at Oklahoma State University and Oral Roberts University and has previous experience in event coordination and food and beverage management.
Work at ConsumerAffairs
Jill Roberts has been employed at ConsumerAffairs since 2016, serving as a Client Success Manager. In this role, she focuses on ensuring customer satisfaction and fostering positive relationships between clients and the company. Her experience spans over eight years, during which she has contributed to the company's mission of providing reliable consumer information. Based in Stateline, Nevada, she plays a vital role in supporting clients and addressing their needs.
Education and Expertise
Jill Roberts studied at Oklahoma State University from 2010 to 2012, where she completed two years of coursework. Prior to that, she attended Oral Roberts University from 2008 to 2010 for another two years. Her educational background has equipped her with the skills necessary for her roles in client success and event management.
Background
Before joining ConsumerAffairs, Jill Roberts held various positions in the hospitality and event management sectors. She worked as a Food and Beverage Manager and Event Coordinator at Stillwater Country Club for four months in 2013. Additionally, she gained experience as a Special Events Intern at Gates Four Golf and Country Club in Fayetteville, North Carolina, for three months in 2012. These roles provided her with a foundation in customer service and event planning.
Career Progression
Jill Roberts has demonstrated a steady career progression in client relations and event management. Her early experiences in the hospitality industry, including her roles at Stillwater Country Club and Gates Four Golf and Country Club, have contributed to her expertise in managing client expectations and delivering successful outcomes. Her transition to a Client Success Manager at ConsumerAffairs reflects her commitment to customer satisfaction and relationship building.