Robyn Cyrus
About Robyn Cyrus
Robyn Cyrus is a Direct To Consumer Operations Coordinator with extensive experience in consumer advocacy and engagement. She has worked at ConsumerAffairs in various roles since 2015 and holds an Associate’s Degree in Computer and Information Sciences from Tulsa Community College.
Current Role as Direct To Consumer Operations Coordinator
Robyn Cyrus currently serves as the Direct To Consumer Operations Coordinator at ConsumerAffairs, a position held since 2020. In this role, she manages and resolves social media responses on platforms such as Facebook and Twitter. She also handles consumer requests related to privacy compliance and addresses troubleshooting issues on the company website. Her responsibilities include ensuring that the company's operations align with consumer needs and regulatory standards.
Previous Experience at ConsumerAffairs
Robyn Cyrus has extensive experience at ConsumerAffairs, where she worked in various roles from 2015 to 2020. She started as a Consumer Advocate in 2015 and progressed to positions such as Consumer Advocate Lead, Consumer Advocate Supervisor, and Consumer Engagement Specialist. Her tenure at ConsumerAffairs involved engaging with consumers and advocating for their rights, as well as maintaining regulatory compliance by updating processes to meet current standards.
Experience in Debt Collection
Before her time at ConsumerAffairs, Robyn Cyrus worked in the debt collection industry. She served as a Debt Collector at Metris Companies from 2001 to 2003 and later as a Senior Collector at United Recovery Systems from 2003 to 2012. These roles provided her with experience in managing consumer accounts and resolving financial disputes.
Educational Background
Robyn Cyrus studied at Tulsa Community College, where she pursued an Associate’s Degree in Computer and Information Sciences and Support Services from 2012 to 2016. She also attended Northeastern Oklahoma A&M College. Her educational background supports her technical skills and knowledge in consumer operations.