Alérison Carvalho
About Alérison Carvalho
Alérison Carvalho is a Senior Analyst in Customer Service at Conta Simples, where he has worked since 2021. He has a background in various customer service roles and holds a Bachelor's degree in Journalism from Centro Universitário Das Faculdades Associadas De Ensino.
Work at Conta Simples
Alérison Carvalho has been employed at Conta Simples since 2021, serving as an Analista Sênior em Atendimento. In this role, he is responsible for providing high-level support and assistance to clients, ensuring their needs are met effectively. Prior to his current position, he worked as an Analista Pleno em Atendimento at the same company from 2020 to 2021, where he gained valuable experience in customer service and client relations.
Previous Experience in Customer Service
Before joining Conta Simples, Alérison Carvalho worked at VAI as an Assistente de Atendimento from 2018 to 2020. His responsibilities included assisting customers with inquiries and providing support to enhance their experience. Additionally, he served as a Digital Manager at AIESEC no Brasil from 2017 to 2018, where he managed digital communications and marketing initiatives.
Background in Volunteer Work
Alérison Carvalho has experience in volunteer work, having been an Incoming Global Volunteer Member at AIESEC no Brasil in 2018 for 11 months. This role involved engaging with international volunteers and facilitating their integration into local projects, contributing to cross-cultural exchange and community development.
Education and Expertise
Alérison Carvalho studied at Centro Universitário Das Faculdades Associadas De Ensino - FAE, where he earned a Bacharelado in Jornalismo from 2013 to 2016. His education provided him with a strong foundation in communication, media, and public relations, which he applies in his professional roles.
Early Career in Communication
Alérison Carvalho began his career as an Assessor de Comunicação Júnior at Polícia Militar do Estado de São Paulo from 2012 to 2014. In this position, he was involved in communication strategies and public relations efforts, contributing to the organization's outreach and engagement with the community.