Pamela Ferrarez
About Pamela Ferrarez
Pamela Ferrarez is a Key Account Manager at Conta Simples, where she has worked since 2021. With a background in customer success and digital marketing, she has held various roles in the industry, showcasing her skills in client relationship management and problem-solving.
Work at Conta Simples
Pamela Ferrarez has been employed at Conta Simples since 2020. She holds the position of Líder Customer Success and has served in this role for four years. In addition, she works as a Key Account Manager, a position she has held since 2021 for three years. Her responsibilities include overseeing customer success initiatives and managing key accounts, contributing to the company's growth and client satisfaction in São Paulo, Brasil.
Previous Work Experience
Before joining Conta Simples, Pamela Ferrarez worked in various roles across different companies. She was a Customer Success Analyst at Avec from 2018 to 2019. She also served as Gerente de Região at CrossX Solutions for one year from 2017 to 2018. Additionally, she held the position of Gerente de Customer Centric at Stayfilm for 11 months in 2020. Her experience includes roles in inside sales at Avec and event coordination at Tecnofit from 2019 to 2020.
Education and Expertise
Pamela Ferrarez has a diverse educational background. She studied at USCS - Universidade Municipal de São Caetano do Sul, earning a degree in Publicidade e Propaganda with a focus on Marketing e Eventos from 2006 to 2010. She also attended Faculdade Impacta Tecnologia, where she studied Direção de Arte and achieved a Tecnologo degree. Additionally, she completed a Curso Superior de Tecnologia in Direção de Arte / Photoshop at Impacta Tecnologia. Her education supports her strong focus on digital marketing processes and client flow management.
Skills and Professional Focus
Pamela Ferrarez possesses a strong focus on digital marketing processes and client flow management. She demonstrates a unique ability to manage relationships with clients, emphasizing the importance of understanding diverse professional profiles. Her skills include problem-solving and project management, particularly in the context of digital marketing. She thrives on challenges and is committed to enhancing customer success.