Don Brocker
About Don Brocker
Don Brocker serves as the Sr. Director of Customer Success and PMO at Contegix, where he has worked since 2022. He has extensive experience in technical services and customer success, having held various leadership roles at AssetWorks LLC and Contegix over the past two decades.
Current Role at Contegix
Don Brocker serves as the Sr. Director of Customer Success and PMO at Contegix. He has held this position since 2022, contributing to the company's focus on enhancing customer satisfaction and project management. His role involves overseeing customer success initiatives and ensuring that project management operations align with organizational goals.
Previous Experience at Contegix
Prior to his current role, Don Brocker worked at Contegix as the Director of Customer Success & PMO from 2020 to 2022. He also served as an Information Technology Consultant for a brief period from 2019 to 2020. His experience at Contegix has allowed him to develop strong relationships with customers and enhance service delivery.
Experience at AssetWorks LLC
Don Brocker held multiple positions at AssetWorks LLC, including Director of Technical Services from 2015 to 2019, Technical Services Manager from 2014 to 2015, and Lead Technologist from 2007 to 2014. His tenure at AssetWorks allowed him to build expertise in technical services and team management within the organization.
Background in Information Technology
Don Brocker began his career in information technology at Advanced Internet Technologies, Inc. as a Linux System Administrator from 1997 to 2000. He then worked at General Dynamics Information Technology as a Linux & Windows Systems Administrator from 2000 to 2007. His extensive background in IT has equipped him with the skills necessary to support complex environments.
Professional Skills and Attributes
Don Brocker is known for thriving in environments that promote continuous learning and mentoring. He excels at building high-performing teams and has a deep understanding of supporting complex environments with thousands of global users. His detail-oriented approach and problem-solving abilities contribute to his effectiveness as a technology leader.