Richard Tracy
About Richard Tracy
Richard Tracy is a Technical Support Team Manager at Contegix, where he has worked since 2015. He has extensive experience in Linux support and team management, having previously held positions at Stimulus Technologies and BlackMesh.
Work at Contegix
Richard Tracy has been serving as the Technical Support Team Manager at Contegix since 2015. In this role, he manages a team of skilled Linux engineers, overseeing technical support operations. His responsibilities include ensuring the delivery of high-quality support services and facilitating team development. Tracy's tenure at Contegix has spanned over nine years, during which he has contributed to the company's commitment to providing reliable managed services.
Previous Experience in Managed Services
Before joining Contegix, Richard Tracy worked at Stimulus Technologies as a Managed Services Engineer from 2006 to 2015. His nine years in this position allowed him to gain extensive experience in managing IT services and support. Following his time at Stimulus Technologies, he transitioned to BlackMesh, where he served as a Linux Support Engineer from 2015 to 2018. This role further developed his expertise in Linux systems and technical support.
Education and Expertise
Richard Tracy studied at the College of Southern Nevada, where he earned an Associate of Applied Science degree in Computers and Information Technology. His education spanned from 2008 to 2010, providing him with foundational knowledge in IT and technical support. This academic background supports his professional roles in managing technical teams and providing support services.
Professional Interests
Richard Tracy has a strong interest in exploring new ideas and opportunities within his professional career. This interest reflects his commitment to continuous improvement and adaptation in the rapidly evolving field of technology. His proactive approach to professional development contributes to his effectiveness as a manager and leader in technical support.