Samantha Keener
About Samantha Keener
Samantha Keener is a Service Desk Analyst with extensive experience in customer service and technology. She holds an Associate of Computer Technology and an Associate of Science in Computer Technology from Reading Area Community College.
Work at Contegix
Samantha Keener has been employed at Contegix as a Service Desk Analyst since 2017. In this role, she is responsible for providing technical support and assistance to clients, ensuring that their IT needs are met efficiently. Her position involves troubleshooting issues, managing service requests, and maintaining communication with users to facilitate effective problem resolution. Samantha's experience in this role contributes to the overall operational success of Contegix.
Current Role at Weis Markets
Samantha Keener has been working at Weis Markets since 2008, where she holds a position in Customer Service. With over 16 years of experience in this role, she is involved in assisting customers, addressing inquiries, and ensuring a positive shopping experience. Her long tenure at Weis Markets highlights her commitment to customer satisfaction and service excellence.
Education and Expertise
Samantha Keener studied at Reading Area Community College, where she pursued a Liberal Arts Transfer program and earned an Associate of Computer Technology from 2009 to 2011. She continued her education at the same institution, focusing on Computer Technology/Computer Systems Technology, and achieved an Associate of Science (A.S.) from 2013 to 2015. This educational background provides her with a solid foundation in both liberal arts and technical skills.
Background
Samantha Keener has a background that combines customer service and technical support. She has worked in various capacities since 2008, gaining significant experience in customer interactions and IT support. Her career path reflects her ability to adapt to different roles while developing her skills in both service-oriented and technical environments.