Arianna Napoli
About Arianna Napoli
Arianna Napoli is a Senior Solution Expert at Contentsquare for South Europe, based in Paris since 2023. She has a diverse background in international management, customer success, marketing, and sales, with experience at various companies including Bosch and Thermo Fisher Scientific.
Work at Contentsquare
Arianna Napoli currently serves as a Senior Solution Expert for South Europe at Contentsquare, a position she has held since 2023. Her role focuses on providing expert solutions to clients in the region, leveraging her extensive background in customer success. Prior to this, she worked as a Solution Expert within the Customer Success Team from 2020 to 2023, where she contributed to enhancing client satisfaction and engagement. Additionally, she held the position of Onboarding Manager for the Italian Market in 2020, where she facilitated the onboarding process for new clients.
Education and Expertise
Arianna Napoli has a solid educational foundation in management and business. She completed her High School Diploma at Liceo Classico Europeo Maria Adelaide in Palermo, Italy. She participated in an exchange program at the University of Galway, studying at the College of Business, Public Policy and Law. She holds a Master 2 in International Management from Grenoble IAE and a Master 1 in Management from IAE Perpignan. Additionally, she earned a Licence in Administration économique et sociale from the University of Lille 1 Sciences and Technology.
Background
Arianna Napoli has a diverse professional background, having worked in various roles across multiple companies. She began her career as a Marketing Product Manager Intern at Bosch France in 2019. She then transitioned to Meero as a Business Development Representative for a brief period. In 2018, she gained experience at Thermo Fisher Scientific in Sales Support and Business Development. Her roles have provided her with a comprehensive understanding of customer success, marketing, and sales, along with international management.
Language Proficiency
Arianna Napoli is trilingual, fluent in Italian, French, and English. This language proficiency enhances her ability to communicate effectively with diverse teams and clients across different regions, particularly in her role at Contentsquare, where she engages with clients in South Europe.
Achievements in Customer Success and Sales
Arianna Napoli has accumulated significant experience in customer success, marketing, and sales throughout her career. Her roles at Contentsquare, particularly in the Customer Success Team, have allowed her to develop strategies that improve client relationships and satisfaction. Her background in international management supports her ability to work with multi-site teams, contributing to her effectiveness in her current position.