Bruno Li
About Bruno Li
Bruno Li is a Sr. Customer Support Engineer at Contentsquare, with a background in technical support roles at companies such as Apple and Blue Apron. He holds an Advanced Diploma in Computer Systems Analysis and Programming from George Brown College and a Nanodegree in Front-End Web Development from Udacity.
Work at Contentsquare
Bruno Li currently serves as a Senior Customer Support Engineer at Contentsquare, a position he has held since 2022. In this role, he is responsible for providing advanced technical support and ensuring customer satisfaction. Prior to this position, he worked as a Customer Support Engineer at Contentsquare from 2020 to 2022, where he developed skills in troubleshooting and customer service within a digital analytics context.
Previous Experience at Apple
Bruno Li worked at Apple in various technical roles. He served as a Technical Specialist from 2016 to 2018 in the Greater New York City Area, where he provided technical support and guidance to customers. He then transitioned to a Technical Expert role from 2018 to 2019, further enhancing his technical expertise and customer interaction skills.
Technical Support Experience
Bruno has extensive experience in technical support roles. After his tenure at Apple, he worked as a Technical Support Administrator at Blue Apron for six months in 2019. He also held the position of Product Support Specialist at OptionMetrics from 2019 to 2020, where he focused on product-related support and customer inquiries.
Education and Expertise
Bruno Li has a solid educational background in technology. He studied Computer Systems Analysis and Programming at George Brown College, earning an Advanced Diploma from 2009 to 2011. He furthered his education by completing a Nanodegree in Front-End Web Development from Udacity in 2018, which he pursued over 11 months. This combination of education and practical experience has equipped him with a strong foundation in technical support and web development.