Daniel Asher Buchen
About Daniel Asher Buchen
Daniel Asher Buchen serves as the Head of Channel Business & Customer Success for Japan at Contentsquare, where he has significantly improved revenue retention metrics. He holds a Master's degree from Tel Aviv University and a Bachelor's degree from Reichman University.
Work at Contentsquare
Daniel Asher Buchen serves as the Head of Channel Business & Customer Success for Japan at Contentsquare. He has been in this role since 2020, managing the company's book of business in Japan and overseeing the partner ecosystem. Under his leadership, he has reorganized the customer success model for Contentsquare's primary distribution channel in the Asia-Pacific region. He oversees a team that includes three salespersons, ten Customer Success Managers, one Partner Success Manager, and one technical project manager.
Education and Expertise
Daniel Buchen earned a Master’s Degree in Environmental Studies, Business & Management from Tel Aviv University, where he studied Magna Cum Laude from 2013 to 2014. He also holds a Bachelor’s Degree in Government, Diplomacy & Strategy from Reichman University, graduating Cum Laude between 2008 and 2011. His educational background provides a strong foundation for his roles in business development and customer success.
Background
Before joining Contentsquare, Daniel Buchen worked at Clicktale as a Senior Customer Success Manager for four years, where he contributed to customer success initiatives. He also held the position of Business Development Executive at Assif-Strategies Ltd. for one year. Earlier in his career, he served as a Marketing Coordinator at IDC Herzliya and as a First Sergeant in the Israel Defense Forces.
Achievements
During his tenure at Contentsquare, Daniel Buchen achieved significant improvements in key performance metrics. He increased Gross Revenue Retention by 30 percentage points, maintaining over 90% retention for all four quarters of FY23. Additionally, he improved the Net Revenue Retention rate by 35 percentage points and increased the average contract size by 97% along with the average contract duration. He managed a $3.5M ARR portfolio, achieving a 94% growth over the last three years.