Daniela Fonseca

Daniela Fonseca

Customer Success Adoption Consultant @ Contentsquare

About Daniela Fonseca

Daniela Fonseca is a Customer Success Adoption Consultant currently working at Contentsquare in Paris. She has a diverse background in e-commerce, data consulting, and marketing, supported by her education in sociology, luxury marketing, and digital marketing.

Current Role at Contentsquare

Daniela Fonseca serves as a Customer Success - Adoption Consultant at Contentsquare, a position she has held since 2024. In this role, she focuses on enhancing customer success and product adoption through a combination of analytical skills and strategic thinking. Daniela enjoys the unique blend of customer relationships, business, and data analysis inherent in her position. Her work emphasizes improving customer experience and user experience (UX) for clients.

Previous Experience in E-commerce and Data Consulting

Prior to her current role, Daniela Fonseca accumulated diverse experience in the e-commerce and data consulting sectors. She worked at DEEPLOY as a Junior E-commerce Manager from 2019 to 2020 and at TheAgent as an Assistante E-commerce/Marketplace from 2018 to 2019. Additionally, she served as a Data Consultant at Artefact for five months in 2021. Her experience also includes a role as Assistante Chef de projet Marketplace at Brandalley in 2019.

Educational Background

Daniela Fonseca has a comprehensive educational background in sociology, marketing, and data science. She studied at Université Paris-Sorbonne, where she obtained a Licence in Sociologie et informatique pour les sciences humaines from 2013 to 2016. She further pursued a Mastère in Marketing du luxe at EIML Paris from 2017 to 2020. Daniela completed a Master of Science in Digital Marketing and Data Science at emlyon business school from 2020 to 2022. In 2021, she also completed web development courses at Le Wagon.

Skills and Expertise

Daniela Fonseca combines her analytical skills with strategic thinking to drive customer success. Her expertise lies in building strong relationships with clients and focusing on enhancing customer experience and UX. She is passionate about leveraging data analysis to inform business strategies and improve product adoption. Daniela's diverse background in e-commerce, marketing, and data science equips her with a unique perspective in her current role.

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