Diane Schmitt
About Diane Schmitt
Diane Schmitt is a Senior Customer Success Manager currently working at Contentsquare in France. She has extensive experience in customer success roles, having previously worked at Contentsquare and IWD, and holds a Master's degree in International Marketing Management from TBS Education.
Current Role as Senior Customer Success Manager
Diane Schmitt currently holds the position of Senior Customer Success Manager at Contentsquare, a role she has occupied since 2023. In this capacity, she focuses on enhancing customer satisfaction and ensuring successful product adoption. Her experience in customer success allows her to effectively address client needs and foster long-term relationships.
Previous Experience at Contentsquare
Prior to her current role, Diane Schmitt worked at Contentsquare as a Customer Success Manager from 2021 to 2023. During her tenure in Paris, she contributed to the company's customer engagement strategies and supported clients in maximizing the value of Contentsquare's analytics solutions.
Experience at IWD
Diane Schmitt served as a Customer Success Manager at IWD from 2017 to 2021, where she worked for four years in the Paris Area. She also held the position of Senior Customer Success Manager at IWD for 11 months in 2021. Her roles involved managing client relationships and ensuring customer satisfaction with IWD's services.
Educational Background
Diane Schmitt has a solid educational background in economics and marketing. She completed her Baccalauréat at Lycée Saint Pierre Chanel from 2006 to 2009. She then attended Lycée Notre Dame du Grandchamp for Classe Préparatoire HEC from 2009 to 2011. Diane earned her Master 2 (M2) in International Marketing Management from TBS Education between 2011 and 2015. Additionally, she participated in a university exchange program in International Business at École des sciences de la gestion (ESG UQAM) in Canada in 2014.
Early Career Experience
Diane Schmitt began her professional career as a Sales Administration Assistant at dinh van in 2012, where she worked for six months in Paris. She then gained experience as an Export Marketing and Sales Assistant at Guerlain in 2013 for five months in Levallois. These early roles provided her with foundational skills in sales and marketing.