Hagai Tyk
About Hagai Tyk
Hagai Tyk is a Technical Support Engineer at Contentsquare in Tel Aviv, Israel, with a strong background in customer service and the aviation industry. He is multilingual, computer savvy, and currently pursuing a Diploma in Cyber and Data Security.
Work at Contentsquare
Hagai Tyk has been employed at Contentsquare as a Technical Support Engineer since 2021. His role involves providing technical assistance and support to clients, leveraging his strong interpersonal skills and technical knowledge. Tyk's experience in this position spans three years and is based in Tel Aviv, Israel.
Previous Experience in Customer Service
Prior to his current role, Hagai Tyk worked at EL AL Israel Airlines for five years, serving as a Customer Service Manager and team leader from 2014 to 2019. He also held the position of Training Manager at the same airline for one year, from 2015 to 2016. His experience in customer service roles has equipped him with skills essential for effective communication and team management.
Background in Cybersecurity Education
Hagai Tyk studied at John Bryce, where he focused on Cyber/Data Security, earning a diploma from 2019 to 2020. He is currently pursuing further education in Cyber and Data Security, demonstrating his commitment to enhancing his expertise in this critical field.
Multilingual Communication Skills
Hagai Tyk is multilingual, fluent in Spanish and native in English. This ability allows him to effectively communicate with a diverse range of clients, enhancing his performance in technical support and customer service roles.
Adaptability and Learning Skills
Hagai Tyk is recognized for being highly autodidactic and a fast learner. These traits enable him to quickly adapt to new technologies and processes, which is particularly valuable in the fast-paced environments of technical support and cybersecurity.