Hannes Hanath
About Hannes Hanath
Hannes Hanath is a Customer Success Manager at Contentsquare, with a background in customer success and market research across various industries. He holds a Master of Science in Environmental Psychology and has worked in roles ranging from analyst to manager in companies such as Cint and Bilendi.
Current Role at Contentsquare
Hannes Hanath serves as a Customer Success Manager at Contentsquare, a position he has held since 2022. In this role, he focuses on enhancing customer satisfaction and ensuring successful implementation of the company's solutions. His responsibilities include managing client relationships and facilitating communication to address customer needs effectively.
Previous Experience in Customer Success
Before joining Contentsquare, Hannes worked as a Senior Customer Success Executive at Cint from 2020 to 2022. His role involved supporting clients in utilizing Cint's market research services. Prior to that, he served as a Manager Consumer Insights at POSpulse for eight months in 2017-2018, where he analyzed consumer data to inform business strategies.
Educational Background and Qualifications
Hannes holds a Master of Science (M.Sc.) in Environmental Psychology from Otto-von-Guericke-Universität Magdeburg, which he completed from 2013 to 2016. He also earned a Bachelor of Science (B.Sc.) in Psychology from the same university from 2010 to 2013. Additionally, he is a Certified Speech Therapist, having studied at Universitätsklinikum Halle (Saale) from 2007 to 2010.
Diverse Industry Experience
Hannes has accumulated experience across various industries, including fast-moving consumer goods (FMCG), technology, and finance. His roles have involved market research, data analysis, and client communication, showcasing his adaptability and broad skill set in different market sectors.
Research and Analytical Skills
Throughout his career, Hannes has developed a comprehensive skill set that includes questionnaire development, result analysis, and client communication. He has experience in managing panels and programming as part of the market research process, which enhances his ability to deliver insights and support client objectives.