Ifat Lavie Lev
About Ifat Lavie Lev
Ifat Lavie Lev is a Customer Success Operations Manager at Contentsquare, where she has worked since 2022. With over 20 years of experience in the tech industry, she has held various roles in project management and quality assurance, including positions at Verint and ClickTale.
Work at Contentsquare
Ifat Lavie Lev currently serves as the Customer Success Operations Manager for the Global Customer Success Group at Contentsquare. She has held this position since 2022. In addition, she has been the Team Lead for Implementation Managers in North America since 2019. In her roles, she operates within a fast-paced and competitive environment, focusing on customer engagement and success.
Previous Experience in Project Management
Before joining Contentsquare, Ifat Lavie Lev worked at ClickTale as a Project Manager for North America from 2013 to 2019. Prior to that, she spent five years at Verint, where she held the position of Project Manager for North America from 2008 to 2013. Her early career included roles at Verint as a Quality Assurance Team Lead and as a Quality Assurance Engineer.
Education and Expertise
Ifat Lavie Lev studied Computer Science at Tel Aviv College, affiliated with Tel Aviv University, where she earned a Bachelor of Applied Science (B.A.Sc.) from 1998 to 2001. Her educational background laid the foundation for her extensive career in the tech industry, which spans over 20 years, transitioning from quality assurance engineering and R&D to project management and customer-facing roles.
Background in Quality Assurance
Ifat Lavie Lev began her career in quality assurance, working as a Quality Assurance Engineer at WorkplaceIQ from 2002 to 2003 and at Verint from 2003 to 2004. She later became a Quality Assurance Team Lead at Verint, where she worked from 2004 to 2008. This experience in quality assurance provided her with a strong technical foundation that supports her current roles in customer success.
Skills in Team Leadership and Data Analysis
Ifat Lavie Lev possesses skills in team leadership, focusing on building and transforming teams into effective global units that support a wide range of customers. She conducts analysis of complex data, translating results into actionable insights and reports. Her ability to inspire and motivate team members contributes to her success in driving key business initiatives.