Ifat Lev
About Ifat Lev
Ifat Lev serves as the North America Customer Success Team Lead at Contentsquare, a position she has held since 2019. With a background in customer success and quality assurance, she previously worked at ClickTale and Verint, accumulating over 15 years of experience in the technology sector.
Work at Contentsquare
Ifat Lev serves as the North America Customer Success Team Lead at Contentsquare. She has held this position since 2019, contributing to the company's efforts in enhancing customer experience and success across the North American region. Her role involves leading a team dedicated to ensuring customer satisfaction and driving product adoption.
Previous Experience at ClickTale
Prior to her current role, Ifat Lev worked at ClickTale as a Customer Success Manager from 2013 to 2019. During her six years at ClickTale in Israel, she focused on managing customer relationships and ensuring that clients effectively utilized the company's analytics solutions.
Career at Verint
Ifat Lev has extensive experience at Verint, where she held multiple roles. She worked as a Quality Assurance Engineer from 2003 to 2004, and later as a Quality Assurance Team Lead from 2004 to 2008. Additionally, she served as a Project Manager for Contact Center Solutions from 2008 to 2013 in New York, accumulating a total of over eight years of experience at Verint.
Education and Expertise
Ifat Lev studied Computer Science at Tel Aviv College, affiliated with Tel Aviv University, where she earned a Bachelor of Applied Science (B.A.Sc.) degree from 1998 to 2001. Her educational background provides a strong foundation for her career in customer success and quality assurance in the technology sector.
Early Career at WorkplaceIQ
Ifat Lev began her career at WorkplaceIQ as a Quality Assurance Engineer from 2002 to 2003. This role marked the start of her professional journey in quality assurance, contributing to her later positions in the field.