Jerome Foulon
About Jerome Foulon
Jerome Foulon is the Excellence Operations Manager at Contentsquare, where he has worked since 2021. He has extensive experience in operations management, change management, and team leadership across various sectors.
Work at Contentsquare
Jerome Foulon has been serving as the Excellence Operations Manager at Contentsquare since 2021. In this role, he focuses on operational excellence initiatives that enhance the company's efficiency and effectiveness. Prior to this position, he worked as the Customer Operations Manager at Contentsquare from 2017 to 2021, where he managed various operational aspects to improve customer experiences. His tenure at Contentsquare spans a total of six years, contributing to the company's growth and operational strategies.
Education and Expertise
Jerome Foulon studied at GOBELINS Paris, where he completed a Baccalauréat in Opérateur d'équipement de typographie et composition informatiques from 1998 to 2000. He furthered his education at the University of the Arts London, earning a Bachelor's degree in Édition / Publish from 2000 to 2003. His academic background provides a strong foundation for his expertise in operational management, change management, and cultural transformation, particularly in the context of mergers and acquisitions.
Background
Before joining Contentsquare, Jerome Foulon held various positions in operational and content management. He worked at Manutan Group as the Content & Publish Operations Manager from 2013 to 2017, where he oversaw significant projects related to content management. He also served as the Content Manager at Manutan Group from 2011 to 2013. Earlier in his career, he worked at RAJA as a Production-Traffic Manager for eight years and briefly at Hodder & Stoughton as a Reproduction Rights Manager in 2003.
Achievements
In his role as Excellence Operations Manager, Jerome Foulon managed the deployment of tools worth over 10 million euros, which were essential for IPO readiness. He oversaw teams of up to 20 people across various departments, including Legal, Finance, and Sales. Additionally, he developed and implemented a crisis and disaster recovery plan as part of operational excellence initiatives, showcasing his ability to lead cross-functional initiatives that streamline processes across Sales, Customer Success, and Revenue Operations.