Jill Wiggins
About Jill Wiggins
Jill Wiggins serves as the VP of Customer Success Operations at Contentsquare, a position she has held since 2021 in Salt Lake City, Utah. With extensive experience in customer success and business operations, she has previously worked in various leadership roles at companies such as ForgeDX and EMC Corporation.
Work at Contentsquare
Jill Wiggins serves as the Vice President of Customer Success Operations at Contentsquare, a position she has held since 2021. Based in Salt Lake City, Utah, she has contributed to enhancing customer success strategies and operations within the organization. Her role involves overseeing customer engagement and ensuring that clients receive optimal service and support.
Previous Experience in Customer Success
Before joining Contentsquare, Jill Wiggins held the position of Vice President of Customer Success at ForgeDX from 2018 to 2020. She also worked at Tiled in a similar capacity from 2020 to 2021. Her extensive experience in customer success roles has equipped her with the skills necessary to lead teams and drive customer satisfaction.
Background in Business Operations
Jill Wiggins has a robust background in business operations, having worked at EMC Corporation in various roles from 2011 to 2017. Her positions included Director of Business Operations for Managed Services, and later as Senior Director of Business Operations, Services, Customer Success, and Solutions. This experience has provided her with a comprehensive understanding of operational strategies and customer service excellence.
Education and Expertise
Jill Wiggins earned a Bachelor of Arts degree in Economics/Business and English from Westmont College. Her educational background supports her expertise in business operations and customer success, enabling her to effectively manage teams and foster collaboration.
Advocacy for Team Development
Jill Wiggins emphasizes the importance of building exceptional global teams by recognizing and developing individual talents and skills. She advocates for continuous learning and growth, which she believes enhances productivity and loyalty in dynamic environments. Her approach focuses on combining diverse personalities and opinions to improve communication and innovation.