John O'melia
About John O'melia
John O'Melia serves as the Chief Customer Officer at Contentsquare, a position he has held since 2021 in San Francisco, California. He has a diverse background in the computer software industry, with significant roles at companies such as Seal Software, Dell EMC, and DocuSign.
Work at Contentsquare
John O'melia has been serving as the Chief Customer Officer at Contentsquare since 2021. In this role, he is responsible for overseeing customer success initiatives and ensuring that clients derive maximum value from the company's digital experience analytics platform. Based in San Francisco, California, he has contributed to the company's growth and customer engagement strategies during his tenure.
Previous Experience in the Software Industry
Before joining Contentsquare, John O'melia held various significant positions in the software industry. He worked at Seal Software as the Executive Vice President of Worldwide Field Operations from 2017 to 2019 and later served as CEO from 2019 to 2020. His experience also includes a role as General Manager of the Documentum Product Group at Dell EMC for 13 years, and as GVP Analytics at DocuSign for 9 months.
Education and Expertise
John O'melia studied at Winstanley College before pursuing a degree in BA Hons Computing in Business at The University of Huddersfield, where he studied from 1987 to 1991. His educational background supports his extensive experience in customer success, software sales, and product development within the computer software industry.
Career Background
John O'melia's career spans several decades, beginning as a Business Analyst and Project Manager at British Nuclear Fuels Limited from 1991 to 1996. He then transitioned to PricewaterhouseCoopers, where he worked for 8 years in various roles, including Partner and Principal Consultant. His diverse background has equipped him with a strong track record in scaling international business operations.
Achievements in Business Operations
Throughout his career, John O'melia has demonstrated a proven history of success in the computer software industry. He possesses extensive experience in customer success and has played a pivotal role in developing strategies to enhance software sales and product development, contributing to the growth of the organizations he has been part of.