Jonathan Tunnicliffe
About Jonathan Tunnicliffe
Jonathan Tunnicliffe is a Customer Success Manager at Contentsquare, with a background in business development and account management. He holds a Bachelor of Science in International Business from Loughborough University and has worked at various companies including Adobe, Dunelm, and The Access Group.
Current Role at Contentsquare
Jonathan Tunnicliffe serves as a Customer Success Manager at Contentsquare, a position he has held since 2022. In this role, he focuses on ensuring client satisfaction and optimizing the customer experience. His responsibilities include managing client relationships and facilitating the successful implementation of Contentsquare's digital analytics solutions.
Previous Experience at Dunelm
Before joining Contentsquare, Jonathan worked at Dunelm as a Senior Optimisation & Experimentation Executive from 2019 to 2022. In this role, he was responsible for enhancing the company's digital presence through data-driven strategies and experimentation, contributing to improved customer engagement and conversion rates.
Career at Adobe
Jonathan's career includes a role at Adobe as an Account Development Manager from 2016 to 2017. During his time at Adobe, he focused on developing client accounts and driving sales initiatives, which helped strengthen the company's market position in the digital marketing space.
Educational Background
Jonathan studied International Business at Loughborough University, where he earned a Bachelor of Science (BSc) degree from 2014 to 2018. His education provided him with a solid foundation in global business practices and strategies, which he has applied throughout his career.
Early Career at Dufry Group and Loughborough University
Jonathan began his career as a Sales Advisor at Dufry Group, where he worked from 2012 to 2016. He also served as Hall Chair at Loughborough University from 2015 to 2016, demonstrating his leadership skills and commitment to student engagement during his time at the university.