Julien Crevel
About Julien Crevel
Julien Crevel is a Senior Manager of Customer Success at Contentsquare, with extensive experience in customer success and project management across various industries. He has held multiple roles at Contentsquare and has a background in digital analytics and entrepreneurship.
Current Role at Contentsquare
Julien Crevel serves as the Senior Manager of Customer Success for the US at Contentsquare. He has held this position since 2023, focusing on enhancing customer satisfaction and success strategies. His role involves overseeing customer engagement and ensuring that clients derive maximum value from Contentsquare's solutions.
Previous Experience at Contentsquare
Julien Crevel has extensive experience at Contentsquare, where he held multiple roles. He was a Team Leader for Customer Success in France from 2021 to 2022, and subsequently served as Manager for Customer Success in the EMEA region from 2022 to 2023. He also worked as an Enterprise Success Manager and a Customer Success Manager between 2016 and 2020, contributing to various customer success initiatives.
Professional Background
Before joining Contentsquare, Julien Crevel worked at CHANEL as a Digital & Analytics Project Manager for one year in 2015. He co-founded La Fine Equipe, a venture focused on food and wine, from 2017 to 2019. Additionally, he served as a PR Manager at Hansar Hotels & Resorts in 2014. His diverse experiences reflect a strong foundation in customer success and project management.
Education and Expertise
Julien Crevel studied at OMNES Education and NEOMA Business School, where he developed a strong academic foundation. He also studied at UPAEP, further enhancing his educational background. His expertise includes UX/UI Analytics and Conversion Rate Optimization (CRO), along with a comprehensive understanding of change management and cross-cultural management.
Entrepreneurial Ventures
Julien Crevel co-founded La Fine Equipe in Bordeaux, France, which highlights his entrepreneurial spirit and passion for the food and wine industry. This venture reflects his ability to manage diverse teams and adapt to evolving business environments, showcasing his skills in entrepreneurship and management.