Juliette De Soucy

Juliette De Soucy

Customer Success Manager @ Contentsquare

About Juliette De Soucy

Juliette De Soucy is a Customer Success Manager at Contentsquare, with a background in hospitality and tourism management. She has held various roles in the hospitality industry, including positions at prestigious hotels and museums in Paris and Hong Kong.

Current Role at Contentsquare

Juliette De Soucy serves as a Customer Success Manager at Contentsquare, a position she has held since 2022. In this role, she focuses on enhancing customer satisfaction and ensuring that clients derive maximum value from the company's digital experience analytics solutions. Her responsibilities include managing client relationships and providing strategic guidance to help clients achieve their business objectives.

Previous Experience in Hospitality

Before joining Contentsquare, Juliette De Soucy accumulated diverse experience in the hospitality sector. She worked as a Project Manager Assistant at PARIS SOCIETY in 2021, where she supported various projects for six months. Her earlier roles included positions at prestigious establishments such as The Peninsula Hotels and Mandarin Oriental Hotel Group, where she served as a Waitress/Runner. Additionally, she held a Guest Relations position at Le Grand Musée du Parfum in 2017 and worked as a Sales Coordinator at Ritz Paris from 2019 to 2020.

Educational Background in Hospitality Management

Juliette De Soucy holds a Bachelor's Degree in International Hotel Management from Vatel France, where she studied from 2015 to 2018. She furthered her education by obtaining a Master's degree in Hospitality, Business, and Tourism Management from ESCP Business School between 2018 and 2020. Additionally, she completed a Professional Development Program at Cornell University in 2019, which lasted for 11 months.

Early Career and Volunteer Work

Juliette De Soucy began her career in the hospitality industry while still in school. She volunteered with Projects Abroad in 2014 in Addis-Abeba, Ethiopia, for one month. Her early roles also included working as a Hostess/Guest Relations at Florence Doré Entreprise in 2019 and as a Waitress/Runner at The Peninsula Hotels and Mandarin Oriental Hotel Group between 2015 and 2017.

High School Education

Juliette De Soucy completed her high school education at Saint Dominique de Neuilly, where she studied English and French Literature. She achieved her High School Diploma in 2015 after 12 years of education.

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