Lane Hart
About Lane Hart
Lane Hart serves as the VP of Customer Success at Contentsquare, where he leads the Customer Success team for the Americas West region. He has a diverse background in customer success and consulting, having held various leadership roles at companies such as Heap and IBM.
Work at Contentsquare
Lane Hart serves as the Vice President of Customer Success at Contentsquare, a role he has held since 2023. Based in San Diego, California, he leads the Customer Success team for the Americas West region. His focus includes Digital Experience Analytics and Digital Experience Monitoring, ensuring that clients effectively utilize Contentsquare's solutions to enhance their digital strategies.
Previous Experience at Heap
Before joining Contentsquare, Lane Hart held multiple positions at Heap. He served as the Vice President of Customer Success for five months in 2023 and previously as the Senior Director of Customer Success Strategy & Ops from 2022 to 2023. He also worked as the Director of Customer Success from 2021 to 2022 and as the Senior Manager of Customer Success & Account Management Team Lead from 2019 to 2021, all while based in New York.
Education and Expertise
Lane Hart studied at the University of Cincinnati Carl H. Lindner College of Business, where he earned a Bachelor of Business Administration (BBA) with a focus on Information Systems and Finance. His academic background is complemented by his expertise in Digital Experience Analytics and Product Analytics, which he developed through his leadership roles at Contentsquare and Heap.
Angel Investing and Advisory Roles
Since 2022, Lane Hart has been involved in angel investing with ActHQ. He also serves as an advisor at Champify, where he provides strategic guidance. His experience in these roles reflects his commitment to supporting emerging businesses and sharing his industry knowledge.
Volunteer Experience
Lane Hart volunteered with Hugh O'Brian Youth Leadership from 2006 to 2021, contributing for 15 years in Southwest Ohio. His long-term involvement in this organization demonstrates his dedication to youth leadership and community engagement.