Laura Cuer
About Laura Cuer
Laura Cuer is a Senior Customer Success Manager at Contentsquare, with a background in project management and customer engagement. She previously held roles at Sociabble and IBM, and holds a Master's Degree in Management from TBS Education.
Work at Contentsquare
Laura Cuer has been serving as a Senior Customer Success Manager at Contentsquare since 2020. In this role, she focuses on enhancing customer satisfaction and ensuring that clients effectively utilize Contentsquare's solutions. Her responsibilities include managing client relationships and driving the adoption of the platform to empower users in their digital strategies. Laura's tenure at Contentsquare spans four years, during which she has contributed to the company's mission of optimizing digital experiences.
Previous Experience at Sociabble
Prior to her current role, Laura worked at Sociabble as a Regional Business Manager and Account Manager for North America from 2017 to 2020. Based in the Greater New York City Area, she specialized in building client relationships and driving engagement strategies. Her experience at Sociabble equipped her with skills in managing accounts and understanding customer needs in a competitive digital landscape.
Background in Project Management
Laura has a background in project management, having worked as a Project Manager Officer at IBM for four months in 2017. This role took place in the Paris Area, France, and provided her with foundational skills in managing projects and coordinating teams. Her experience at IBM contributed to her overall expertise in driving successful project outcomes.
Education and Expertise
Laura Cuer holds a Master's Degree in Management from TBS Education, where she studied from 2014 to 2017. Her education included classes in English, which prepared her for a global business environment. Additionally, she earned a Bachelor's Degree in Management from Eckerd College, achieving a double diploma recognized in both France and the USA. This educational background has equipped her with a solid foundation in management principles and practices.