Liam Miner
About Liam Miner
Liam Miner serves as the Senior Director of Global Implementation Services at Contentsquare, where he has worked since 2022. With a diverse background in management consulting and strategic communications, he leads a team of approximately 40 colleagues across nine countries from his base in Amsterdam.
Work at Contentsquare
Liam Miner serves as the Senior Director of Global Implementation Services at Contentsquare, a position he has held since 2022. Based in Amsterdam, North Holland, he manages a team of approximately 40 colleagues across nine countries. His role focuses on cultural diversity and cross-departmental collaboration. He acts as a cross-functional liaison and escalation manager, providing post-sales technical leadership for sales, customer success, and end customers. Under his leadership, strategies have been implemented that reduced client time to first value by over 50% in the Global Implementation Services department.
Education and Expertise
Liam Miner holds a Bachelor of Arts (B.A.) in Political Science from Davidson College, where he studied from 2009 to 2013. He also studied General Studies at Universidad del Salvador in 2011. His educational background is complemented by his experience in various roles that span big data analytics, management consulting, strategic communications, and project management. This diverse expertise supports his leadership in global implementation services.
Professional Background
Liam Miner's professional background includes significant roles in various organizations. Before joining Contentsquare, he worked at Customs4trade as Vice President of Customer Success and at Optimizely in multiple capacities, including Sr. Manager of Global Engagement Delivery. He also held internships at Davidson College and the Office of Mayor David Cicillne, gaining experience in policy, legislative affairs, and communications. His role as an Ambassador and Conference Speaker for BASE Conference further highlights his engagement in the professional community.
Achievements
During his tenure at Contentsquare, Liam Miner developed and executed a department charter and OKR framework aimed at enhancing the performance of the Global Implementation Services team. His initiatives have led to significant improvements in client onboarding processes and overall service delivery. Additionally, he serves as a Board Member for the Amsterdam American Business Club, actively participating in community activities and fostering professional relationships.