Lovisa Dahlbacka
About Lovisa Dahlbacka
Lovisa Dahlbacka is a Strategic Success Manager at Contentsquare, where she has worked since 2021. She has extensive experience in customer success and project management across various roles and companies, primarily in France and Finland.
Work at Contentsquare
Lovisa Dahlbacka has been employed at Contentsquare since 2021, currently holding the position of Strategic Success Manager. In this role, she focuses on ensuring client satisfaction and driving success for customers in the digital analytics space. Prior to her current position, she served as a Senior Customer Success Manager for 11 months, and as a Customer Success Manager for three years. Additionally, she worked as an International Account Manager for the Nordics for two years, contributing to the company's growth in that region.
Education and Expertise
Lovisa Dahlbacka obtained her Master's degree in Français - relations internationales from Åbo Akademi University in Turku, Finland, where she studied from 2011 to 2015. She also studied at Université Laval, focusing on public affairs and international relations from 2013 to 2014. This educational background equips her with a strong understanding of international relations and communication, which she applies in her professional roles.
Background
Before joining Contentsquare, Lovisa Dahlbacka held various positions that contributed to her expertise in customer success and project management. She worked at Lingsoft Language Services Oy as a Linguistic Consultant for one year and completed an internship as a Translator at the European Commission in 2014. Additionally, she served as a Digital Project Manager at OWI for one year, further enhancing her skills in managing client relationships and digital projects.
Career Progression
Lovisa Dahlbacka's career has shown a consistent trajectory in customer success and account management roles. Starting as a Customer Success Manager at Contentsquare in 2017, she advanced to the role of International Account Manager for the Nordics before becoming a Senior Customer Success Manager. Her current role as Strategic Success Manager reflects her extensive experience and commitment to client success in the digital analytics industry.