Margaux Lamouille
About Margaux Lamouille
Margaux Lamouille is a Customer Success Manager at Contentsquare in Paris, France, where she has worked since 2021. She has a diverse background in customer success and digital marketing, with previous roles at Mention Me, Cartier, and L’OCCITANE Group.
Work at Contentsquare
Margaux Lamouille has served as a Customer Success Manager at Contentsquare since 2021. In this role, she is responsible for ensuring client satisfaction and driving the successful adoption of Contentsquare's analytics solutions. Her contributions have played a part in Contentsquare being recognized by Gartner as one of the four most innovative technologies in eCommerce. She operates from the company's Paris office, where she has gained experience in managing customer relationships and enhancing user engagement.
Previous Experience in Client Success
Prior to her current position, Margaux worked as a Client Success Manager at Mention Me from 2019 to 2021 in London. Her role involved fostering client relationships and ensuring the effective use of the company's referral marketing platform. Margaux also held various positions in digital marketing and customer relationship management, including roles at Links of London and L’OCCITANE Group, where she developed skills in client engagement and marketing strategies.
Educational Background
Margaux Lamouille holds a Master in Science in Fashion, Design and Luxury Management from Grenoble Ecole de Management, which she completed from 2013 to 2015. She also earned a Bachelor's degree in International Business from IDRAC Business School, studying from 2010 to 2015. Her educational background has equipped her with a strong foundation in business principles and luxury management, which she applies in her professional roles.
Career Development in Marketing and CRM
Margaux's career includes significant experience in marketing and customer relationship management. She worked as a Digital Marketing Executive at L’OCCITANE Group from 2016 to 2018, and as a CRM Officer from 2015 to 2016. Additionally, she held roles at prestigious brands such as Cartier and Hermès, where she gained insights into retail coordination and sales assistance. This diverse experience has contributed to her expertise in customer success and digital marketing.
Community Involvement and Recognition
Margaux Lamouille has been recognized as a prominent member of the FrenchTech startup community. Her involvement reflects her commitment to innovation and collaboration within the tech sector. Additionally, she has volunteered with UNICEF, demonstrating her dedication to social causes and community service during her earlier career.