Mathilde Dubois
About Mathilde Dubois
Mathilde Dubois is a Senior Customer Success Manager specializing in Strategic Accounts at Contentsquare, where she has worked since 2022. She has a diverse background in customer success and marketing, with previous roles at myElefant, Contentsquare, and showroomprive.com.
Current Role at Contentsquare
Mathilde Dubois currently holds the position of Senior Customer Success Manager - Strategic Accounts at Contentsquare. She has been in this role since 2022, contributing to the management of strategic accounts and enhancing customer satisfaction. Her experience in customer success management enables her to effectively address client needs and drive engagement.
Previous Experience in Customer Success Management
Prior to her current role, Mathilde Dubois worked at Contentsquare as a Senior Customer Success Manager from 2021 to 2022. She also served as a Customer Success Manager at myElefant from 2017 to 2019. These positions allowed her to develop skills in client relationship management and customer retention strategies.
Educational Background
Mathilde Dubois has a strong educational foundation in communication and marketing. She studied at the New York Institute of Technology, earning a Bachelor of Communication Arts from 2015 to 2016. She furthered her education at ISC Paris, where she completed an MBA in Digital Marketing and Web Management from 2016 to 2017. Additionally, she obtained a Bachelor's degree in Communication and Marketing from EFAP - École des nouveaux métiers de la communication from 2012 to 2016.
Early Career Experience
Mathilde Dubois began her professional career in 2013 as an Attachée de presse at France Télévisions, where she worked for two months. She then joined Groupe MTarget as Acheteuse Medias Presse/Affichage from 2014 to 2015, and later worked at showroomprive.com as Chef de projet digital for six months in 2017. These roles provided her with foundational experience in media and digital project management.